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Policies

NON-SMOKING 

The Nimb is entirely a non-smoking property with a ‘no smoking’ policy in place throughout the entire hotel. Smoking is permitted outdoors and there is a designated area below the Brasserie terrace facing Tivoli Gardens.  
We courteously ask you to respect this policy and advise, that any guest found in breach of this non-smoking policy will be charged additional cleaning fees, equal to 1 nights charge, as smoke lingers and we struggle to remove all odors from bedrooms and textiles.  Guests who fail to comply with the hotel’s non-smoking policy may be requested to vacate their hotel room and the premises and forfeit any deposits made with the hotel.

PAYMENT

On arrival at the hotel, Nimb front desk kindly requires a credit card pre-authorisation to cover the value of your stay plus DKK 1.000 of incidentals per day. If you wish to settle your account by cash, your identification is required along with full accommodation prepayment, and an incidental deposit of DKK 1.000 per day. 


CANCELLATION

A cancellation charge will be incurred where a cancellation is received after 15:00 local time, 72 hrs prior to the day of arrival. Should a cancellation be received outside of these terms, or in the case of a no-show, a one night charge at the agreed accommodation room rate will be levied. Cancellations must be made in writing and emailed to hotel@nimb.dk. If made by phone to +45 88 70 00 00, please ensure you receive a follow up e-mail confirmation of cancellation from front desk or take note of the cancellation number quoted.  

Thank you for respecting our policies.
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